Intake and Assessment Team Leader

Intake and Assessment Team Leader

  • Lead an energetic paralegal team to support our clients, lawyers and pro bono clinics
  • Work in a supportive, feminist legal practice that promotes multi-disciplinary and trauma-informed services
  • Generous salary packaging options and additional paid leave

About the position

The Intake and Assessment Team Leader leads the Intake and Assessment Team and works under the general direction of the Client and Community Engagement Manager. She works with paralegals, solicitors and social workers across all practice areas to ensure the Centre’s services are accessible and trauma-informed from a client’s first contact.

The Intake and Assessment Team Leader’s key areas of responsibility are:

  • supervising intake and client needs assessment and ensuring intake and advice line shifts are filled by paralegals and solicitors
  • coordinating pro bono and volunteer lawyers who deliver clinics and one-off appointments to Centre clients
  • overseeing administration and secretarial support to solicitors by paralegals in the Intake and Assessment Team

Download the position description in this link: Intake and Assessment Team Leader – Dec 2022.

About the Centre

The Women’s Legal Centre is a specialist community legal centre. Our primary legal practice areas are family law, migration law, employment and discrimination law.

Our vision is that women are safe, strong and in control of their lives.

The Centre includes a specialist program for Aboriginal and Torres Strait Islander women, Mulleun Mura. We also deliver services through partnerships with health and community organisations.

The Centre provides legal assistance across the spectrum of need, including legal information and referral, legal advice and representation and litigation. The Centre provides legal services within a multi-disciplinary and trauma-informed practice model that incorporates social work, cultural supports and collaborative service models to provide wrap-around support to the most vulnerable and at-risk clients.

The Centre also provides community legal education and input on law and policy development to build government and community capacity to work towards deeper legal and cultural change to redress power imbalances and address violence and gender inequality.

About you

We are looking for someone with strong organisational and administration skills, and with experience in client-facing roles.


  • can demonstrate your ability to lead a small team to deliver high quality client services and paralegal or administrative support
  • have experience or understanding of working with women who have experienced trauma
  • have strong communication skills – especially an excellent phone manner and the ability to listen and manage difficult conversations
  • have knowledge of Australia’s legal systems and processes

Experience as a paralegal in the legal assistance sector or a legal practice is highly desirable.

First Nations women, women with disability, and women from migrant and culturally and linguistically diverse backgrounds are strongly encouraged to apply.

How to apply

To apply, please send to :
1.     Your CV; and
2.     A 1-page expression of interest explaining how your skills, qualifications and experience mean you can lead a small team to deliver client services and paralegal or administrative support. Please include examples from previous roles.   

Closing date: 23 January 2023

Contact for more information

Penelope Davie,, 02 6257 4377


Note: being a woman is a genuine occupational qualification under s34 of the Discrimination Act 1991 (ACT).